Privacy Policy

WE’LL ALWAYS KEEP YOUR DATA SAFE AND SECURE.
SO YOU’RE CLUED UP, HERE’S WHY WE NEED IT AND HOW WE USE IT…

ONLINE PURCHASE

1. Why do we use your personal data?
We will use your personal data to create and manage your personal account in order to give you a personalized and relevant experience at Mustang Enterprises .
We will provide you with your order history and details around your orders and enable you to handle your account settings (including marketing preferences).
We will also provide you with easy ways to maintain accurate and updated information such as contact details and payment information.
Further, we will enable you to save items in your shopping bag, offer you size recommendations and enable you to rate and review the products you’ve purchased from us.
In order to provide you with relevant product recommendations Mustang Enterprises will process your navigation and browsing on our digital platforms (including website and app), your shopping history and product reviews as well as the data you submitted to us through your account.

2. What types of personal data do we collect?
We will always process your e-mail address and password that you submit to us when you sign up for Mustang Enterprises account.

We will process the following categories of personal data if you choose to provide it to us:
* contact information such as name, address, telephone number
* date of birth
* gender
* country
* account settings
* encrypted payment card information

We will process the following categories of personal data if you make a purchase
* order history
* delivery information
* payment history

We will also process the following categories of personal data connected to your cookies
* click history
* navigation and browsing history

3. Who has access to your personal data?
Data that is forwarded to third parties, is only used to provide you with the services mentioned above. If you are a customer within the Asian region your data will be transferred to an external customer service agency.

4. What is the legal ground to process your personal data?
The processing of your personal data for your account is based on your consent when you create your Mustang Enterprises account.
The processing of your personal data to provide you with relevant product information is based on our legitimate interest.

5. How long do we keep your data?
We will keep your data for as long as you have an active Mustang Enterprises account. You have the right to terminate your account at any time. If you choose to do so your account will cease to exist and you will be considered inactive. We will keep your personal data if there are any legal requirements and if there is an open dispute. After your account has been terminated your data will be deleted.

Your right to object to processing of your data: You have the right to object to processing of your personal data that is based on Mustang Enterprises legitimate interest by contacting ecom@mustangsocks.com. Your account will then be deleted and we will not be able to carry out our services to you.


COOKIES

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. If you use our services, we will assume that you agree to the use of such cookie.
 

1. How do we use cookies?
We use permanent cookies to store your choice of the start page and to store your details if you select "Remember me" when you log in. We will use cookies to save your favourite products. We use session cookies for example when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag. We use both first and third-party cookies to collect statistics and user data in aggregate and individual forms in analysis tools to optimize our site and to present you with relevant marketing material. Some third-party cookies are set by services that appear on our pages and are not in our control. They are set by social media providers such as Twitter, Facebook and Vimeo and relate to the ability of users to share content on this site, as indicated by their respective icon. We also use third-party cookies which performs cross-site tracking in order for us to give you marketing in other sites/channels.

2. What types of personal data do we process?
We will only connect your cookie ID to your personal data submitted and gathered in relation to your account or club membership, if you are logged in to your account or the Mustang Enterprises membership.

3. Who has access to your personal data?
Data that is forwarded to third parties, is only used to provide you with the services mentioned above, analysis tool in order to collect statistics to optimize our site and present you with relevant material.

4. What is the legal ground to process your personal data?
We will only connect your cookies to your personal data if you are logged in to your Mustang Enterprises account or the Mustang Enterprises Membership. If you are logged in to your account, the legal ground based on our legitimate interest. If you are logged in to Mustang Enterprises membership the legal ground is fulfilment of the Mustang Enterprises Membership terms and conditions.

5. How long do we save your data?
Mustang Enterprises does not save your personal data. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features. We accept cards with MasterCard or Visa symbol. Encrypted transaction for your safety, Mustang Enterprises guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Please note, that for your safety our Customer Service is not able to place orders with card payment. For more information about card purchases please read about 3D Secure and our Privacy Notice.
 

Debit at dispatch of your order
If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when we dispatch your order. If the card transaction is not approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.

For more information about returns and refunds, click here.
For our Terms & Conditions, click here.